Gift Card Terms and Conditions

  1. Gift cards purchased via can be used as full or part payment for merchandise online at
  2. They may not be exchanged for cash or vouchers.
  3. No change or refund will be given when a gift card is redeemed but any remaining balance may be applied to future purchases.
  4. The balance of a gift card can be checked by logging into your account.
  5. Gift cards expire 24 months after purchase and any remaining balance will be deducted.
  6. The RAF Museum Shop reserves the right to reject a gift card that is illegible or incomplete or where, in its sole discretion, it has reason to believe it is not genuine.
  7. The RAF Museum Shop is not liable for any lost, stolen, damaged, undeliverable, incorrectly addressed or delayed gift cards or any network failures. Nor is the RAF Museum Shop responsible for any gift card that is used by someone other than the intended recipient after delivery.
  8. It is the responsibility of the purchaser to ensure that any message attached to an gift card will not cause offence to a recipient, or any person who the purchaser could reasonably have foreseen as potentially reading, seeing or hearing it, and that all subject matter can be legally read, seen or heard in the country or territory where the recipient can reasonably be expected to access it.
  9. The RAF Museum Shop will not apply any message or data rate charges for sending gift cards or notification texts to mobile devices. However, the RAF Museum Shop cannot be held liable for any message or data rate charges that may be applied by network operators for receiving gift cards or notification texts on mobile devices.
  10. The RAF Museum Shop reserves the right to amend these terms and conditions from time to time where it reasonably considers it necessary to do so (e.g. to change the scope of the gift card service, notify of the service's withdrawal or in the event of circumstances beyond its control). Reasonable notice of such changes will be given where possible.
  11. There is no right to cancel a gift card purchase once the gift card has been spent in full or in part.
  12. By purchasing and or using a RAF Museum Shop gift card you accept and agree to these terms and conditions.