Delivery

Charges

UK £3.95
EU (Europe) £8.95
Outside EU £15.00

The delivery charge will be added onto your order at the checkout stage.

Please note some particularly large, heavy or valuable products may incur a higher delivery charge than our standard rate. If this is the case the higher rate will be published on the product page. This delivery charge will apply to your whole order and be added at the checkout stage.

Delivery of any bulk wholesale orders will be charged at cost.

We aim to process all orders within 48 hours. Therefore, depending on your delivery address, we would hope your order arrives within 2 weeks. However, certain made to order items, that are delivered directly from the manufacturer can take longer. This information will be provided in the product details. Once your goods have been dispatched we will inform you by e-mail. If we have insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible and any sum debited by us from your credit card will be re-credited to your account. The refund will be made as soon as possible and in any event within 30 days of your order. Royal Air Force Museum Enterprises Ltd will not be obliged to offer any additional compensation for disappointment suffered.

Please note we endeavour to bring our customers the best value we can by running special offers, but please remember stocks are limited at the special offer price, and subject to availability. We update our website as quickly as we can to minimise disappointment. The process of updating the website when goods have sold out at campaign price can take a few hours to update. Please note that the price the goods are offered for tender are as displayed in the Shopping Basket.

Force Majeure

Royal Air Force Museum Enterprises Ltd shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.